TongTech OSS is a single system of operations management for telecom operators, which has been developed together with TongTech. It automates business processes related to inventory and logistics support, network management, services provision and customer support.
What does it do?
- Reporting on crashes on any network elements and monitoring of troubleshooting process
- Update of information on the state of network with regards to available resources and their load level
- Accurate and prompt planning of network development
- Storage of all data on interaction between units
- Control over priority and time spent on tasks related to troubleshooting (via time management and operational staff management)
- Maintenance staff performance optimization